Citizen Central Notification Studio allows Smart City teams to combine various channels like Email, SMS, Push Notifications etc. across diverse platforms and mission critical applications under Smart City project. This enables real-time ‘contextual’ responses to citizens’ queries regarding citizen services, enabling intelligent conversations across channels.
Citizen Central Notification Studio Diagram
Citizen Central’s workflow dashboard enables 100% GUI drag-and-drop designing of complex workflows with rule based engines to enable accurate responses to common citizen queries.
Talk2Smarty is an AI driven bot platform that develops and enables chatbots to cater to citizen intent across functions whilst delivering a seamless experience.